{"id":417,"date":"2016-09-29T09:54:20","date_gmt":"2016-09-29T09:54:20","guid":{"rendered":"https:\/\/securemybooking.com\/?page_id=417"},"modified":"2023-03-31T12:39:36","modified_gmt":"2023-03-31T12:39:36","slug":"offer-refunds","status":"publish","type":"page","link":"https:\/\/securemybooking.com\/offer-refunds\/","title":{"rendered":"Ticket Refund Protection"},"content":{"rendered":"
\n \n
\n \n \n
\n \n
\n \n
\n \n
\n
\n \n \n
\n \n
\n \n
\n \n \n

Ticket Refund Protection<\/h1>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
\n \n \n
\n \n
\n \n
\n \n
\n
\n \n \n
\n \n
\n \n
\n \n \n

What is it?<\/h2>\n <\/div>\n <\/div>\n
\n \n \n
\n

Event tickets are typically sold on the basis of no refund, no cancellation or under an unclear refund policy depending on a number of factors confusing to the customer. Secure My Booking allows you to offer a product which gives customers\n peace of mind when booking.<\/p>\n

Customers who cannot attend an event will forfeit the cost of their tickets unless they can resell them which is often against the terms and conditions of sale. If last-minute illness, accident, inclement weather or transportation\n delay makes attendance impossible customers are often left with no way of recovering the cost of purchase and can leave a negative feeling towards the venue.<\/p>\n

We have offered ticket reimbursement programs to venues, event organisers and ticket agents since 1994. Our Secure My Booking program ensures that customers who cannot attend an event will be reimbursed the full cost of their ticket\n purchase, including all fees and additional items purchased at the same time as the tickets.<\/p>\n

\n
\n <\/p>\n <\/div>\n <\/div>\n

\n \n
\n \n \n

What is paid?<\/h2>\n <\/div>\n <\/div>\n
\n \n